I spent some time yesterday booking hotel rooms for a trip we are planning. I have done this before, so I’m not completely new to the process, and I usually get through the process without complications; until yesterday. Somehow, as I was booking the rooms, I did not check over the information as thoroughly as I should have checked. Later, I was informed that the arrival date was wrong. Oops! Not a huge problem, I just have to call and change the date. When I called to change the date, I found that I had also chosen the smoking section of the hotel. OOPS! This apparently cannot be corrected; now I’m stuck. I also found that the insurance I thought I paid when I booked the rooms did not go through. This means that if we have to cancel we get nothing back. OOPS! This time, I failed miserably. Who among us has not had at least one time when we fail? We think we are doing well, and then we realize that, f...